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My Store Redirects me to Account Page

  • By apiconnect

If you have an error that re-directs your store to your “My-Account” page this is usually a permissions error that your subscription has run out.

Don’t worry, your data and your store are still there.

  1. Re-activate your subscription, go to your membership centre in My Profile – Account – Subscriptions and re-activate your vendor subscription
  2. If that didnt work, raise a support ticket.

Our helpdesk, will then re-enable your subscription again if you were unable to re-activate it yourself.

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  • August 28, 2020
PrevPreviousUser and Membership Frequently Asked Questions
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